Terms & Conditions

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# 1. Order of Precedence

These Terms & Conditions together with the quotation and any written proposal issued by First Choice Hire Ltd shall take precedence over any terms contained within the Client’s purchase order, subcontract or other contractual documentation unless specifically agreed in writing by a Director of First Choice Hire Ltd.

The issuing of a Purchase Order or confirmation to proceed shall be deemed acceptance of these Terms & Conditions.

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# 2. Health & Safety and External Disruption

First Choice Hire Ltd prioritises the safety of its employees, contractors, clients and suppliers when carrying out services.

Where government guidance, legislation or external events affect the delivery of services, First Choice Hire Ltd reserves the right to adjust working practices, delivery schedules or installation methods where reasonably necessary.

Such events may include but are not limited to:

• public health outbreaks or pandemics

• government restrictions or emergency legislation

• war, terrorism or civil unrest

• transport disruption or supply chain interruption

• site access restrictions imposed by third parties

First Choice Hire Ltd shall not be held responsible for delays or interruptions caused by events outside its reasonable control.

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# 3. Order Confirmation

To proceed with services the Client must provide company details and a Purchase Order confirming the agreed quotation.

The Client enters into agreement with these Terms & Conditions when confirmation is received via:

• Email confirmation to proceed

• Signed quotation or proposal

• Purchase Order or Purchase Order number

• Project number

• Signed Handover Certificate

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# 4. Change of Contractor / Project Handover

Construction projects may transfer between contractors, developers or managing parties during the course of works.

Where monitoring equipment supplied by First Choice Hire Ltd remains installed on site during a change of contractor or project handover, the monitoring services shall continue under the original agreement unless otherwise agreed in writing.

The party requesting continuation of the works or taking control of the site shall become responsible for the monitoring equipment and associated charges from the date of project handover.

Monitoring equipment shall remain on hire and charges shall continue until equipment is formally off-hired and collected by First Choice Hire Ltd.

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# 5. Equipment Hire

## Hire Duration

For portable monitoring equipment the hire period begins when the equipment is delivered or collected and ends when the equipment is returned to First Choice Hire Ltd.

If the Client wishes to extend the hire period they must notify First Choice Hire Ltd before the end of the original hire duration.

If no notification is received the hire will continue automatically and be charged at the applicable daily rate.

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# 6. Delivery and Shipping

Delivery charges are outlined within the quotation unless otherwise agreed.

First Choice Hire Ltd uses reputable courier services but cannot accept responsibility for courier delays or delivery errors.

Clients are responsible for returning equipment via insured and tracked courier unless collection has been agreed.

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# 7. Equipment Condition

All equipment is inspected prior to dispatch.

The Client must inspect equipment within **2 hours of delivery** and report any defects via email.

Failure to report issues within this timeframe may result in the Client being liable for damage identified upon return.

Equipment must not be marked, modified or defaced.

A cleaning charge may apply where equipment is returned contaminated.

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# 8. Site Monitoring and Measurements

Where agreed within the quotation, First Choice Hire Ltd will attend site and carry out monitoring measurements.

Unless otherwise agreed in writing, reports provide **measurement data only** and do not constitute consultancy advice.

The Client is responsible for providing site access and any relevant safety information prior to site attendance.

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# 9. Data and Monitoring Reports

Monitoring data is provided to assist the Client in understanding environmental conditions during the monitoring period.

Monitoring reports are prepared solely for the Client and may not be relied upon by third parties without written consent from First Choice Hire Ltd.

Any concerns regarding monitoring data must be raised within **14 days of the report being issued**, after which the data will be deemed accepted.

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## Historical Data and Investigations

Monitoring data may later be used by regulators, consultants or neighbours in complaint investigations.

First Choice Hire Ltd accepts no responsibility for interpretations of monitoring data made by third parties outside the context of the original report.

Clarification of monitoring methodology may be provided where reasonably requested but does not constitute expert witness services unless separately agreed.

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# 10. Monitoring Connectivity and Power

Environmental monitoring systems may rely on mains power, mobile networks or internet connectivity to transmit data.

First Choice Hire Ltd cannot guarantee uninterrupted data transmission where interruptions occur due to:

• loss of power supply

• mobile network outages

• site electrical works

• poor network coverage

• third-party interference

Reasonable efforts will be made to restore monitoring services once issues are identified.

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# 11. Changes to Site Activities

Construction activities may evolve throughout the project.

Where site activities change, First Choice Hire Ltd may recommend relocation or additional monitoring equipment to maintain appropriate coverage.

Any additional equipment, installation works or relocation may be treated as a **variation to the original quotation** and may incur additional charges.

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# 12. Monitoring Equipment Relocation

Monitoring equipment must remain in the agreed monitoring locations.

Equipment must not be relocated, adjusted or interfered with without written approval from First Choice Hire Ltd.

Unauthorised relocation intended to influence monitoring results is strictly prohibited.

Where monitoring equipment is interfered with, First Choice Hire Ltd cannot guarantee the accuracy or completeness of monitoring data.

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# 13. Noise Complaints and Neighbour Disputes

Monitoring equipment records environmental conditions at the location of the monitoring device.

Recorded levels represent measurements at that location and time and may not represent levels experienced at other locations.

First Choice Hire Ltd shall not be responsible for conclusions drawn by third parties during neighbour disputes or complaint investigations.

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# 14. Monitoring Equipment Damage

Monitoring equipment must be protected from damage caused by construction plant, vehicles, cranes or site activities.

Where equipment is damaged due to site activities, the Client may be liable for repair or replacement costs.

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# 15. Construction Programme Delays

Monitoring equipment is installed to record environmental conditions only.

First Choice Hire Ltd shall not be responsible for project delays, construction programme changes or operational decisions made by contractors in response to monitoring data.

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# 16. Price and Payment

Charges are outlined within the quotation.

VAT will be applied to UK invoices unless otherwise specified.

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# 17. Payment Terms

### Fixed Environmental Monitoring Systems

Projects exceeding **15 weeks** require staged payments:

40% mobilisation payment prior to mobilisation

50% interim payment at project midpoint

10% final payment on the final monitoring day

Monitoring equipment remains on hire until formally removed.

Where monitoring continues beyond the agreed monitoring period, hire charges will continue at the rates stated within the quotation.

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### Minimum Monitoring Commitment

Where environmental monitoring systems are installed for a fixed monitoring period agreed within the quotation or project documentation, the monitoring period represents a **minimum hire commitment**.

Where the Client requests early removal of monitoring equipment before the end of the agreed monitoring period, First Choice Hire Ltd reserves the right to invoice the remaining balance of the agreed monitoring period.

This applies regardless of whether site activities have slowed, stopped or complaints have reduced.

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### Monitoring Data Use

Environmental monitoring equipment, installation works, reporting and data management systems are provided as a service to measure environmental conditions during the monitoring period.

Charges apply for the provision, installation, maintenance and operation of monitoring systems regardless of whether the Client ultimately uses, relies upon or references the monitoring data.

The absence of complaints, regulatory action or environmental exceedances does not remove the Client’s responsibility for payment of the agreed monitoring services.

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### Onsite Monitoring

Invoices issued following site attendance are payable within **25 days**.

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### Occupational Health Equipment Hire

Hire periods under **4 weeks require payment in advance**.

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# 18. Late Payment

Invoices must be paid within **25 days** unless otherwise agreed.

Interest may be charged under the **Late Payment of Commercial Debts (Interest) Act 1998** at **8% above the Bank of England base rate**.

Administrative charges may also apply where invoices remain unpaid.

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# 19. Equipment Responsibility

Monitoring equipment remains the property of First Choice Hire Ltd.

The Client is responsible for equipment from the moment of delivery or installation until it is returned or collected.

The Client must ensure monitoring equipment is covered by **site or project insurance**.

Monitoring equipment installed on construction sites may be exposed to the risk of theft, vandalism or accidental damage.

The Client shall take reasonable steps to protect monitoring equipment including ensuring equipment is installed in secure locations where reasonably practicable.

Where monitoring equipment is stolen, vandalised or damaged beyond economic repair while located on site, the Client shall be responsible for the reasonable replacement cost of the equipment together with any associated installation, calibration or recommissioning costs required to restore monitoring services.

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# 20. Equipment Access and Recovery

First Choice Hire Ltd reserves the right to access site to inspect, service or remove monitoring equipment where required.

Reasonable site access must be provided.

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# 21. Suspension of Services

First Choice Hire Ltd reserves the right to suspend monitoring services, reporting or portal access where invoices remain unpaid.

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# 22. Cancellation

Cancellations must be made **24 hours before the agreed service date**.

Late cancellations may incur charges.

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# 23. Warranty

Services will be performed with reasonable skill and care.

Equipment is supplied subject to manufacturer warranty where applicable.

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# 24. Limitation of Liability

First Choice Hire Ltd shall not be liable for indirect or consequential losses including loss of income, business or reputation.

Maximum liability shall not exceed the value of services provided under the relevant quotation.

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# 25. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

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# 26. Amendments

First Choice Hire Ltd reserves the right to amend Terms & Conditions and policies at any time.

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Last Updated: March 2026

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